purchase terms and conditions

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Purchase conditions

1. General provisions.

1.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods at this online store.

1.2. The seller reserves the right to change, amend or supplement the rules at any time in accordance with the requirements established by law. The buyer is informed at online shop. When the buyer purchases online the rules in force at the time of placing the order apply to the store.

1.3. To shop at online store www.zelbukis.lt has the right:

1.3.1. all people who have reached the age of majority and whose capacity is not restricted by court order;

1.3.2. minors between the ages of 14 and 18 with the consent of their parents or guardians, unless they are self-employed;

1.3.3. legal entities;

1.3.4. authorized representatives of all the above persons.

1.4. By approving the rules, the seller also guarantees that in accordance with 1.3. the Buyer has the right to purchase the goods at online shop.

1.5. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer creates the shopping cart at the store, indicating the delivery address, choosing the payment method and getting acquainted with the Seller’s rules, click the “Confirm order” button (see item 5 “Order of goods, prices, payment procedure, terms”).

1.6. Each contract concluded between the Buyer and the Seller is stored at the online store for 1 year from the date of order.

1.7. The Seller shall not be liable and shall not compensate the Buyer for the damage suffered by him as a result of non-compliance with the conditions provided for the Buyer.

2. Protection of person.

2.1. The Buyer can order goods at the online shop :

2.1.1. by signing up at the online shop – by entering the data requested in the registration;

2.1.2. without registering at this online shop.

2.2. Buyer when ordering goods 2.1. in the manner provided for in the Rules, the relevant information fields provided by the Seller shall indicate the Buyer’s personal data necessary for the proper execution of the order: name, surname, delivery address, telephone number and an e-mail address.

2.3. By approving these rules, the Buyer agrees that 2.2. the personal data of the Buyer provided in point 1 would be processed by the online shop of the sale of goods or services for  the Seller Performance Analysis and Direct Marketing purposes.

2.4. By agreeing to the processing of the Buyer’s personal data by the Seller’s online shop for the sale of goods and services for the purpose of the store, the Buyer also agrees that the information messages necessary for ordering the goods would be sent to the e-mail address and telephone number provided by the Buyer.

2.5. The buyer, when registering at the online shop and when ordering goods, undertakes to store and not disclose login details to anyone. Violation of this provision of the Rules shall be the sole responsibility of the Buyer. Upon becoming aware of the disclosure of his login details, the Buyer shall immediately inform the Seller, who shall block the Buyer’s login based on the Buyer’s notification. Reactivation of the Buyer’s registration is agreed by the parties separately.

3. Buyer’s rights and obligations.

3.1. The buyer has the right to purchase the goods at the online shop in accordance with these Rules and other rules specified in the information sections of the store.

3.2. The buyer has the right to withdraw from the purchase and sale agreement at the online shop, notifying the Seller thereof in writing (by e-mail, indicating the product to be returned and its order number) no later than within 7 (seven) working days from the date of delivery of the item, except in cases when the contract cannot be canceled according to the laws of the Republic of Lithuania.

3.3. Rules 3.2. The Buyer may exercise the right provided for in paragraph 1 only if the goods have not been damaged or their appearance has not substantially changed, nor has it been used.

3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.5. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.

3.6. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the “Contacts” section.

3.7. Buyer agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

4. Seller’s rights and obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to use the online shop properly.

4.2. If the Buyer tries to damage the Seller’s online shop for the stability and security of the operation of the store or in breach of its obligations, the Seller has the right to limit or suspend immediately and without notice the Buyer’s access to online shop or in exceptional cases to cancel the registration of the Buyer.

4.3. The Seller undertakes to respect the Buyer’s right to privacy of the Buyer’s personal information specified in the online shop registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer. Delivery costs are paid by the Buyer according to the delivery price agreed by the parties. At the request of the Buyer, the Buyer may pick up the goods at the Seller’s office or at another place specified by the Seller.

5. Ordering goods, prices, payment procedure, terms.

5.1. At the online store a Buyer can buy around the clock, 7 days a week.

5.2. The Agreement comes into force from the moment the Buyer clicks the “Confirm Order” button, and upon receipt of the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer.

5.3. Product prices at the online store are indicated in euros, including VAT.

5.4. Payment can be made using the electronic banking services of SWEDBANK, SEB, LUMINOR banks. Payments are available in euros. Payments are processed using the opay.lt payment platform.

5.5. The buyer undertakes to pay for the goods immediately. Only upon receipt of payment for the goods, the formation of the parcel of goods begins and the term of delivery of the goods begins to count.

6. Delivery of goods.

6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller’s authorized representative (courier).

6.4. The Seller delivers the goods to the Buyer within 1-5 working days from the date of receipt of payment. These terms are preliminary and do not apply in cases when the required goods are not in the Seller’s warehouse and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the terms of delivery.

6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.

6.6. In all cases, the Buyer must immediately inform the Seller if the consignment is presented in a sealed or otherwise damaged package, if the consignment contains unsolicited goods or their incorrect quantity, incomplete goods.

6.7. In all cases, if the buyer notices any damage to the packaging during delivery, he must comment on the delivery document provided by the courier or draw up a separate report on the damage. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability to the Buyer for any damage to the goods related to packaging damage that the Buyer has not identified in the courier’s delivery document.

7. Product quality, guarantees.

7.1. Details of the goods sold at the online store shall be indicated in general in the description of the goods accompanying each goods.

7.2. The seller is not responsible for the fact that the online shop goods may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

7.3. The seller provides a quality guarantee for a certain period of time, the specific term and other conditions of which are specified in the descriptions of such goods.

7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation is valid.

8. Return and exchange of goods.

8.1. Deficiencies of the sold goods are eliminated, low-quality goods are replaced, returned in accordance with the Minister of Economy of the Republic of Lithuania 2001 June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items, except in cases when the contract cannot be terminated in accordance with the laws of the Republic of Lithuania (see information on the website “Consumer Center” “). In all cases, the money for the returned goods is transferred only to the payer’s bank account.

8.2. To return the item (s) in accordance with Article 8.1. the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name of the returned goods, order number and reasons for return.

8.3. When returning the goods to the buyer, the follow

8.3.1. the returned goods must be in the original packaging;

8.3.2. the goods must be undamaged by the Buyer;

8.3.3. the product must be unused without losing its commercial appearance (undamaged labels, peeled off protective film, etc.) (this item does not apply in the event of the return of a defective product);

8.3.4. the returned product must be in the same configuration as the Buyer received it;

8.3.5. when returning the goods, it is necessary to present the document of its purchase.

8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the return procedure laid down in Article

8.5. When returning the received wrong product and / or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.

8.6. In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the price for delivery.

9. Liability of buyer and seller.

9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.

9.2. The buyer is responsible for the actions taken using this online store.

9.3. The registered Buyer is responsible for transferring his login data to third parties. If the online shop’s services provided by the store are used by a third party connected to the online store using the Buyer’s login details, the Seller considers this person to be the Buyer.

9.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and the obligations of the Buyer, did not read these Rules, although he was given such an opportunity.

9.5. If the Seller’s e-store contains links to emails from other companies, institutions, organizations or individuals, websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.

9.6. In the event of damage, the guilty Party shall indemnify the other Party directly.

10. Marketing and Information.

10.1. The seller at its discretion may initiate sales or various promotions at the online store.

10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares is only valid in advance, i.e. from the moment of their performance.

10.3. The Seller shall send all notices by the means of communication specified in the Buyer’s registration form.

10.4. The Buyer shall send all notices and questions to the Seller’s e-mail specified in the “Contacts” section of the online store addresses.

10.5. The Seller shall not be liable if the Buyer does not receive the information or confirmation messages sent regarding the Internet connection, network disruptions of the online service providers.

11. Final provisions.

11.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disputes arising out of the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania. If the dispute is not resolved through negotiations, legal disputes shall be settled according to the location of the Seller’s registered office.